Plain-language guide to fees, Medicare rebates, the non-attendance policy, scripts, results and phone consults. Current as of 8 June 2026 — always confirm at the time of booking.
We expect payment at the time of consultation. We have EFTPOS facilities. The majority of your fees can be claimed back from Medicare.
See current feesNon-attendance fee of $25 applies to missed appointments. We require at least 2 hours notice to cancel an appointment, or the non-attendance fee will apply.
If something unexpected comes up and you can't attend, please call reception as soon as you can. We will always try to be reasonable about genuine emergencies.
Phone consults are available if you are unwell. Should you need to speak to your GP via the telephone and they are with a patient, a message will be taken and relayed to the GP. Your GP will return your call as soon as practicable.
In the case of an emergency, your call will be put through or you should call an ambulance on 000.
Repeat prescriptions require a consultation and review. This is so your doctor can confirm the medication is still appropriate, check for interactions and update your record.
Some routine repeats can be organised through your pharmacist under Continued Dispensing arrangements — ask your pharmacy if this applies to your medication.
If a doctor requires a follow-up appointment with you in regards to recent test results, the reception staff will contact you on behalf of the doctor to arrange this. If test results come back to the doctor and they require no action, you will not be contacted.
If you would like the results of a test that you have had done, the reception staff are able to provide these after they have been reviewed by the doctor.
Current fees for the most common appointment types. Fees for procedures, mental health plans, care plans and other specialised services vary — confirm with reception when booking.
| Consultation | Our fee | Medicare rebate | Out of pocket |
|---|---|---|---|
| Standard consultation (item 23) 6 to 20 minutes | $100.00 | $42.85 | $57.15 |
| Pensioner standard consultation (item 23) 6 to 20 minutes · concession rate | $85.00 | $42.85 | $42.25 |
| Long consultation (item 36) 20 to 40 minutes | $170.00 | $82.90 | $87.10 |
| Pensioner long consultation (item 36) 20 to 40 minutes · concession rate | $150.00 | $82.90 | $67.10 |
EFTPOS and card payments are accepted. Payment is expected on the day of consultation.
Fees for procedures (skin excisions, Implanon insertion/removal, wound care), mental health care plans, chronic disease management plans, insurance and WorkCover reports, and travel or pre-employment medicals are quoted on request. Please call reception if you'd like a fee estimate for a specific service.
Booking is fastest through HealthEngine. For longer or procedural appointments, call so the team can book the right amount of time.